Last Updated: 11.03.2025
Welcome to Sellerdik (“Company”, “we”, “us”, or “our”). Your privacy is critically important to us. This Privacy Policy explains how we collect, use, and protect your data in compliance with Amazon Appstore policies, SP-API requirements, GDPR, and CCPA regulations.
1. Information We Collect
When you use our services, we may collect the following types of information:
- Amazon Account Data: Seller ID, sales data, marketplace analytics, order details, inventory details, and other Amazon-related business metrics collected via Amazon SP-API with your explicit consent.
- Personal Information: Name, email, billing details (if required).
- Usage Data: Log files, device type, IP address, browsing behavior on our platform.
- Cookies & Tracking Technologies: Used to enhance user experience and improve our services.
2. How We Use Your Information
We process your data for the following purposes:
✔ Amazon Sales Optimization – Analyzing your sales performance and providing insights. ✔ Secure Authentication – Ensuring secure API access and login verification. ✔ Service Enhancement – Monitoring platform performance and fixing issues. ✔ Legal Compliance – Complying with Amazon’s Data Protection Policy, GDPR, and CCPA regulations.
We never sell, share, or misuse your data for advertising purposes.
3. Data Storage & Security
- Your data is securely stored on Amazon Web Services (AWS) servers located in eu-west-1 (Ireland), utilizing Amazon’s industry-standard encryption, firewall protection, and multi-factor authentication (MFA) to ensure data security.
- All data transfers are encrypted using SSL/TLS protocols.
- Access to sensitive data is strictly limited to authorized personnel and protected by role-based access controls (RBAC).
4. Data Sharing & Third-Party Services
We only share your information in the following cases:
✔ Amazon Compliance – Data is shared with Amazon as required by Amazon’s SP-API Data Protection Policy. ✔ Third-Party Service Providers – If you use additional integrations (e.g., accounting tools, analytics services), we securely transfer necessary data. ✔ Legal Requirements – We may disclose your data if required by law or to protect legal rights.
5. SP-API Authorization & User Control
To provide our services, users must explicitly authorize access to their Amazon Seller Central account through Amazon SP-API. This authorization allows Sellerdik to access sales data, inventory details, and performance metrics solely for analysis and reporting purposes, in accordance with Amazon’s SP-API Data Protection Policy. Sellerdik does not store or use Amazon customer data for any unauthorized purposes. Users can revoke this authorization at any time via their Amazon Seller Central account settings.
6. Your Rights & Data Deletion Policy
✔ Access & Correction – Users can request access to their stored data. ✔ Account Deletion – If you wish to delete your account and all associated data, please contact us at support@sellerdik.com with the subject “Data Deletion Request”. ✔ Data Retention – We retain user data for 12 months after account termination, after which it is permanently deleted unless legally required to retain it longer.
7. GDPR & CCPA Compliance
If you are a resident of the European Economic Area (EEA) or California, USA, you have additional rights under GDPR & CCPA:
- Right to Be Forgotten – You can request deletion of your personal data.
- Right to Opt-Out – You may opt out of non-essential data processing.
To exercise these rights, contact support@sellerdik.com.
8. Cookie Management & User Preferences
Users can manage their cookie preferences through:
- Browser Settings – Users can configure their browser settings to block or delete cookies.
- Cookie Consent Tool – Our website includes a cookie banner, allowing users to accept, reject, or customize their cookie preferences.
We use the following types of cookies:
- Essential Cookies: Required for the basic functionality of our platform.
- Analytics Cookies: Used to measure and analyze site traffic.
- Marketing Cookies: Used for personalized advertising and retargeting (disabled by default unless consent is given).
9. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in legal requirements or service improvements. Users will be notified of significant changes via email or a notice on our website.
10. Contact Us
If you have any questions about this policy, please contact:
📧 support@sellerdik.com
📍 46 North Worple Way B068, London, United Kingdom, SW14 8PZ
Company Name: HARMONY VISION GLOBAL LTD